Our Commitment to You
We believe our toys and other products must meet your highest expectations - and so must our service. Our goal is your complete satisfaction with your order.
Free delivery is available on orders over a spend of R500 (incl VAT).
Once your order reaches the R500 (incl VAT) threshold, free standard delivery will automatically be added to your order. The Great Yellow Brick (Pty) Ltd reserves the right to terminate or modify (for future contracts) this shipping arrangement at any time without advance notice.
On orders less than R500 (incl VAT), we charge a standard Shipping Charge of R45. This Shipping Charge will be automatically added to your order.
We want you to have your purchase as quickly as possible and endeavour to ship as fast as we can. We estimate that orders should take 3-5 days to reach you under regular conditions. However, it is difficult to guarantee exact delivery times. If you would like more information about your order, please contact us at firstname.lastname@example.org.
Please see our separate Exchange and Returns Policy.
For information about our products, replacement parts, warranty information or for any other questions you may have, please contact our Customer Service team. You can reach us at email@example.com